Encountering order submission failures on AllChinaBuy? This comprehensive guide explains error codes like "Invalid Link", "Product Unavailable", or "System Error", providing step-by-step fixes for users searching solutions regarding "can't submit order", "checkout failed", or "link rejected".
Common AllChinaBuy Order Errors
1. "Invalid/Non-Compliant Link" Error
Symptoms:
Solutions:
- Refresh product page & regenerate order link (clear browser cache if persists)
- Verify URL doesn't contain special characters (#,&) - copy again from official store
- For cross-border items, ensure your shipping address matches the product's available regions
- Check AllChinaBuy's announcement page for temporary platform restrictions
2. "Product No Longer Available/Invalid"
Symptoms:
Solutions:
- Contact seller via "Ask About This Product" to confirm stock status
- Search for alternative listings of the same product (Seller may have relisted)
- During major sales events (11.11/Black Friday), wait 15-30 mins before retrying
- For pre-order items, check estimated restock date in product description
3. "System Busy/Technical Exception"
Symptoms:
Solutions:
- Switch network connection (WiFi to mobile data or vice versa)
- Try AllChinaBuy's mobile app - often more stable than web during peak hours
- Disable VPN/ad-blockers temporarily
- Wait 1-2 hours if server maintenance is ongoing (check AllChinaBuy Status Page)
Preventive Measures
- Account verification:
- Browser compatibility:
- Address format:
- Payment methods:
When All Else Fails
For unresolved issues:
- Provide these details to AllChinaBuy客服:
- Screenshot of full error message
- Order ID (if generated)
- Device/browser version
- Consider guest checkout